XCLN: No Exchange Server Information Service in Profile

ID: Q147528

The information in this article applies to:

Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
Microsoft Exchange Windows NT client, versions 4.0, 5.0

The Microsoft Exchange Server information service is not listed in profiles.


   Reasons                           Actions
   -----------------------------------------------------------------------

   The Windows 95 client doesn't     Install the Microsoft Exchange
   come with Microsoft Exchange      component from the Windows 95
   Server as an available            client directory on the Exchange CD.
   information service.

   An error was made on the Setup    Use the Setup Editor to add the
   location with the Setup Editor.   Microsoft Exchange service to
                                     the default list of services.

   The Windows 95 client was         Install a new Microsoft Exchange
   installed from a non-Microsoft    Client share from the Microsoft
   Exchange Setup directory.         Exchange CD-ROM.

   The user created a new profile    On the Microsoft Exchange Client
   and didn't add the correct        Tools menu, choose Services, and
   information services.             add the correct information
                                     service.

NOTE: "Windows 95 client" refers to the client that ships with Microsoft Windows 95, as opposed to the Microsoft Exchange Client for Windows 95.

Additional query words: tshoot trouble shoot shooting faq

Keywords : kbsetup XCLN
Version : WINDOWS:4.0,5.0
Platform : WINDOWS
Issue type :