XADM: Can't Return to Admin Choosing OK After Regeneration

ID: Q148270

The information in this article applies to:

Microsoft Exchange Server, version 4.0

SYMPTOMS

When you choose to regenerate Microsoft Mail addresses for Exchange mailboxes after changing the network and/or postoffice names for Exchange, the following dialog box indicating success is displayed:


   The e-mail regeneration process has been started. It may take some time.
   Please monitor the event log for any errors and completion.

                             OK

You can still see the OK button of the previous dialog box in the background. If you click the background OK button instead of the foreground dialog box OK button, the top dialog box will be placed behind the Admin pane, giving the impression that control has been totally lost within the admin program.

CAUSE

The Connector administration displays all of its dialog boxes without a parent window handle.

WORKAROUND

To work around this problem and regain control of the admin console, simply press ALT+TAB to access the Microsoft Mail Connector window.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: hung hang frozen

Keywords : kbenv kbbug4.00 XADM
Version : winnt:4.0
Platform : winnt
Issue type :