XCLN: Schedule+ 1.0a for the Macintosh May Not Display Details

• Microsoft Exchange Server, version 4.0
• Microsoft Schedule+, version 1.0
  on the following platforms: MACINTOSH
• Microsoft Mail for AppleTalk Networks, version 3.1c

SYMPTOMS

When you design an Electronic Form for version 1.0a of Microsoft Schedule+ for the Apple Macintosh, the details will not be correctly displayed if the addressee is a Microsoft Exchange Server recipient who has automatically been added to the Personal Address Book in version 3.1c of Microsoft Mail for AppleTalk Networks.

CAUSE

This is not a problem with the Microsoft Exchange Server or with the Microsoft Exchange Connection Gateway. The problem developed because of a change made between versions 3.1c and 3.1d of Mail for AppleTalk Networks.

RESOLUTION

Add the Microsoft Exchange Server recipient addresses to the Personal Address Book manually, or upgrade to version 3.1d of Microsoft Mail for AppleTalk Networks.

MORE INFORMATION

Version 3.1d of Mail for AppleTalk Networks Macintosh client will show these details correctly. The details can also be viewed successfully in either version 3.1c or 3.1d if a custom recipient has been manually created.

Additional query words:

Keywords : kbinterop exc4
Version : WINDOWS:1.0,3.1c; winnt:4.0
Platform : WINDOWS winnt
Issue type : kbprb