XFOR: Delivery Receipt Request Removed by MS Mail Connector

ID: Q149021

The information in this article applies to:

Microsoft Exchange Server, versions 4.0, 5.0, 5.5

SUMMARY

When Microsoft Exchange users send messages to MS Mail for PC Networks users via the Microsoft Exchange MS Mail Connector Interchange and request a Delivery Receipt, the Delivery Receipt will not be sent to the MS Mail users. The MS Mail Connector Interchange removes the Delivery Receipt as it crosses the Connector because MS Mail does not use Delivery Receipts.

MORE INFORMATION

MS Mail for PC Networks does use Read Receipts. However, the MS Mail Connector Interchange will not re-map the Delivery Receipt to a Read Receipt because of the subtle differences between a Delivery Receipt and a Read Receipt.

Delivery Receipt: The sender requests a receipt when the message is delivered to the recipient's Inbox.

Read Receipt: The sender requests a receipt when the recipient actually opens the message.

Additional query words:

Keywords : kbusage XFOR exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type :