XFOR: IMC Error 1067 , Dr. Watson on MSEXCIMC.EXE

ID: Q149542

The information in this article applies to:

Microsoft Exchange Server, versions 4.0, 5.0

SUMMARY

When you start the Microsoft Exchange Server version 4.0 Internet Mail Connector (IMC) and the user specified as the Administrator's Mailbox is missing an X.400 address, the following error message will be displayed:

Dr. Watson

An application error has occurred and an application error log is being generated

MSEXCIMC.EXE
Exception: access violation (0xc0000005), Address 0x10205c11

After you choose OK or just wait for a few seconds, a Services error message will be displayed:

Could not start the Microsoft Exchange Internet Mail Connector service on \\<servername>.

Error 1067: The process terminated unexpectedly.

With the Microsoft Exchange Server version 5.0 Internet Mail Service (IMS), you will see a different address in the exception error and no 1067 error will be generated. The following is the Dr. Watson error you will receive:

Dr. Watson

An application error has occurred and an application error log is being generated.

MSEXCIMC.EXE
Exception access violation (0xc0000005), Address: 0x0042db78

MORE INFORMATION

To correct this problem, start the Microsoft Exchange Administrator program, bring up the properties page of the IMC or IMS that is exhibiting this problem, and note which user is shown as the Administrator's Mailbox. Next, bring up the properties page of that user, choose the E-Mail Addresses tab, and add an X.400 address.

Another way to correct this problem is to specify a different user, who already has an X.400 address, in the Administrator's Mailbox box on the IMC or IMS properties page.

Additional query words: event id 1034

Keywords : kbusage XFOR
Version : winnt:4.0,5.0
Platform : winnt
Issue type :