XCON: MTA Terminates After Receiving Mail from Zoomit Gateway

ID: Q151395

The information in this article applies to:
  • Microsoft Exchange Server, versions 4.0, 5.0

SYMPTOMS

The Microsoft Exchange message transfer agent (MTA) may terminate unexpectedly after receiving a message over an X.400 connector from a Zoomit gateway. The following sequence of events may be logged in the application event log:

Event ID:200
Source:MSExchangeMTA
Type:Warning
Category:X.400 Service
Description:
An error occurred while ASN.1 was decoding an object (dump reference 674).
[child length exceeds given maximum 85 2921 1msev 674 MTA XFER-IN 21 98] (14)

Event ID:2050
Source:MSExchangeMTA
Type:Error
Category:Internal Processing
Description:
A fatal internal MTA error occurred. Contact Microsoft Product Support Services.
An illegal PUT to element 1C87FF00 occurred at offset 31081. [BASE XFER- IN 21 9] (16)

Event ID:9405
Source:MSExchangeMTA
Type:Error
Category:Field Engineering
Description:
An unexpected error has occurred which may cause the MTA to terminate.
Error: Error writing AAT: obj 87. [BASE XFER-IN 21] (16)

Event ID:9405
Source:MSExchangeMTA
Type:Error
Category:Field Engineering
Description:
An unexpected error has occurred which may cause the MTA to terminate.
Error: Error writing AAT: obj 87. [BASE XFER-IN 21] (16)


CAUSE

The Zoomit gateway may have sent a message with an improperly encoded content length. Improperly encoded messages may cause the MTA to terminate unexpectedly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange Server version 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:
Q158693 XGEN: How to Obtain Exchange Server 4.0 Service Pack 4
This problem can also be resolved by obtaining Reliable Transport Service (RTS) version 2.4.0 from Microsoft. If you currently have a Zoomit support contract, you can request a copy of RTS version 2.4.0 by sending email to RTS@Microsoft.com.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was first corrected in Microsoft Exchange Server 4.0 Service Pack 4.


MORE INFORMATION

Zoomit gateways are manufactured by Zoomit Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words:

Keywords : kbusage kbbug4.00 kbbug5.00 XCON kbfix5.00.sp1
Version : winnt:4.0,5.0
Platform : winnt
Issue type : kbbug


Last Reviewed: October 18, 1999
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