XADM: FAX Cover Sheet Does Not List Recipients

• Microsoft Exchange Server, versions 4.0 SP1, 4.0 SP2
• Microsoft Mail for PC Networks, versions 3.0, 3.2, 3.2a, 3.5
• Microsoft Mail Gateway to Fax, version 3.2
• Microsoft Exchange Windows 3.x client, version 4.0
• Microsoft Exchange Windows 95/98 client, version 4.0
• Microsoft Exchange Windows NT client, version 4.0

SYMPTOMS

The FAX Cover Sheet will not list the fax recipients when a fax is sent from a Microsoft Exchange client, through a Microsoft Exchange Server, to the Microsoft Mail Gateway to Fax on a Microsoft Mail postoffice.

MORE INFORMATION

The recipient of the FAX can be determined by looking at the To: field in the header on the second page of the FAX.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in Service Pack 3 for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

RESOLUTION

This problem can be resolved by importing the updated Fax.scr file released in Microsoft Exchange Service Pack 3 (SP3) using the Microsoft Exchange Administrator program.

Additional query words:

Keywords : kbusage kbbug4.00 kbfix4.00.sp3 XADM exc4
Version : MS-DOS:3.2; WINDOWS:3.0,3.2,3.2a,3.5,4.0; winnt:4.0 SP1,4.0 SP2
Platform : MS-DOS WINDOWS winnt
Issue type : kbbug