XCLN: WindowsNT Client Toolbar Buttons Missing After SP2 Upgrade

• Microsoft Exchange Server, version 4.0
• Microsoft Exchange Windows NT client, version 4.0

SUMMARY

After you upgrade the Microsoft Exchange Server and Microsoft Exchange Windows NT client to Service Pack 2 (SP2), the Microsoft Exchange Windows NT client toolbar buttons may be missing. In addition, the toolbar buttons will also be missing from the Compose window.

RESOLUTION

To make the toolbar buttons reappear, reset the toolbar as follows:

1. Double-click the blank toolbar.



2. The Customize Toolbar dialog box will appear. Click the Reset button. The default toolbar buttons will be displayed.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0 Service Pack 2 (SP2). We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

This problem will only occur on a computer running Windows NT Server, where both Microsoft Exchange Server and the Microsoft Exchange Windows NT client have been installed.

Additional query words:

Keywords : kbusage XCLN
Version : WINDOWS:4.0; winnt:4.0
Platform : WINDOWS winnt
Issue type :