XCLN: Text Attachments Open in Word on Macintosh Client

• Microsoft Exchange Macintosh client, version 4.0

SYMPTOMS

When a plain text attachment is sent to a Microsoft Exchange Macintosh client, the attachments appear associated with Microsoft Word. When the attachment is opened, Word opens and the text file is opened in Word.

CAUSE

The Exchange Preferences file does not contain a reference for opening Plain Text attachments using SimpleText or TeachText.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

The Exchange Preferences file contains information that the Microsoft Exchange Macintosh client uses for making associations to various applications. The Exchange Preferences file is located in System Folder: Preferences on the client computer.

Additional query words:

Keywords : kbusage kbbug4.00 kbfix4.00.sp3 XCLN
Version : WINDOWS:4.0
Platform : WINDOWS
Issue type :