XFOR: Apple Talk MTA not Transferring Mail

ID: Q153097


The information in this article applies to:
  • Microsoft Exchange Server, versions 4.0, 5.0, 5.5


SYMPTOMS

When messages are sent to the Apple Talk queue and are not delivered to the %exchange_root%\connect\msmcon\maildata\macgate\store\pctomac directory, the service account is not able to access the mailbag on the Microsoft Mail Connector postoffice.


CAUSE

The Apple Talk service will attempt to deliver a message from the Apple Talk queue to the Microsoft Mail Connector postoffice. If the postoffice mailbag used by the Apple Talk queue is corrupt, doesn't exist, or is inaccessible due to permissions problems, messages will appear to be stuck in the queue.


RESOLUTION

The mailbag on the Microsoft Mail Connector postoffice used by the Apple Talk service needs to be recreated or rights need to be given to the service account for the specified directory. The 00000002.mbg mailbag and 00000002.key keyfile are used by the ATMTA to deliver mail from Microsoft Exchange to Apple Talk.

Additional query words:

Keywords : kbusage XFOR exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbprb


Last Reviewed: December 17, 1999
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