XFOR: IMC: Inbound Messages Queued but Not Processed

ID: Q155036

The information in this article applies to:

Microsoft Exchange Server, version 4.0

SYMPTOMS

The Microsoft Exchange Internet Mail Connector (IMC) queues messages in the Inbound Messages Awaiting Conversion queue. Messages stay in the queue and are not processed. Incoming IMC mail appears to be stuck in the Exchsrvr\imcdata\in directory.

CAUSE

The IMC fails during specific Binhex conversions. That thread is effectively looping during the conversion.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Server U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: SP2 hung hang stopped MIME

Keywords : kbusage kbbug4.00 kbfix4.00.sp2 XFOR
Version : winnt:4.0
Platform : winnt
Issue type :