XADM: Microsoft Exchange Administrators' FAQ
ID: Q155269
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The information in this article applies to:
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Microsoft Exchange Server, versions 4.0, 5.0, 5.5
SUMMARY
This document contains some of the most commonly asked questions and
answers regarding Microsoft Exchange administration.
MORE INFORMATIONQ. Where is circular logging enabled or disabled?
A. To enable or disable circular logging on a Microsoft Exchange Server,
get Properties on the Server and select the Advanced tab. There are two
check boxes for circular logging, one for the Directory and the other
for the Information Store.
Q. To enable or disable circular logging, do you need to restart the
server?
A. The server will not need to be restarted. When this option is changed
from enabling or disabling circular logging, the Directory or Information Store will be stopped and
started again, which will enable the logging option specified.
Q. How do you back up the Microsoft Exchange Server from another computer?
A. Install the Microsoft Exchange Administrator program on the computer so
that backup is Microsoft Exchange-aware. Then you will need backup
permissions on the Microsoft Exchange Server computer that you wish to
back up.
Q. Why would the Microsoft Exchange options be missing from the backup
utility?
A. The Microsoft Exchange option is provided by the Ntbackup.exe that ships
with Microsoft Exchange. If a Windows NT service pack is installed
on a working Microsoft Exchange Server computer, the Ntbackup for the service pack
will be copied over and you will lose the Microsoft Exchange option. You
can copy the Ntbackup.exe and Backup.hlp from the Microsoft Exchange
Server compact disc to resolve the problem.
Q. The Microsoft Exchange Administrator program is not showing the correct
message count or size in the store. Why does this happen?
A. There is a latency issue when the Information Store (IS) is cleaned up.
If a message is deleted from a user's mailbox, it may take until the
next day for the IS to be updated and this will be reflected in the
Microsoft Exchange Administrator program. This issue has been addressed in service packs for Exchange 4.0, 5.0, and 5.5.
Q. What are the capabilities of LoadSim?
A. LoadSim simulates any amount of users sending and receiving mail
messages on any number of Microsoft Exchange Servers. It can also create
the users and folders for this purpose. This is useful for performance
and load balance testing. For additional information, please see the
Loadsim.doc on the Microsoft Exchange Server compact disc.
Q. How do you get Books Online?
A. Books Online can be installed from the Microsoft Exchange Server compact
disc.
Q. The Information Store gets error 1011 when starting. What does this
mean?
A. Run ISINTEG - PATCH. For additional information, please see the
following article in the Microsoft Knowledge Base:
Q149238 XADM: Information Store Fails to Start with -1011 Error
Q. How can you configure the Microsoft Exchange Server for better
performance?
A. Please see the Performance white paper located on Microsoft TechNet. For
information about Microsoft TechNet, please visit
http://www.microsoft.com/ithome/default.htm
Q. Can you merge two Microsoft Exchange Sites together?
A. You might be able to use the Move Server Wizard; for additional information, please refer to:
http://www.microsoft.com/Exchange/55/downloads/Sp2.htm
The Move Server Wizard can be obtained from the following location:
http://www.microsoft.com/Exchange/55/Downloads/engintel.asp Q. Why is SP4 required on the primary domain controller (PDC)?
A. Either Windows NT 3.51 SP4 (Exchange Server 4.0) or Windows NT 4.0 SP3 (Exchange Server 5.0 and 5.5) is required for Novell clients to change their passwords.
Q. Can I send mail to a Public Folder?
A. Yes, you can send mail provided you know the e-mail address of the
Public Folder (PF). You might need to Unhide the public folder by
unchecking the Hide from Address Book option on the Advanced page of the
PF properties in the Microsoft Exchange Administrator program. The PF
should now be visible in the GAL and can be mailed to like any other
mailbox.
Q. How do I restrict users from creating top-level PFs?
A. From the Microsoft Exchange Administrator program, choose Configuration,
Information Store Site Configuration Properties, Top Level Folder
Creation.
Q. How do you give another person Administrator rights?
A. From the Microsoft Exchange Administrator program, add the user's
Windows NT account to the Permissions on the Organization, Site and
Configuration containers.
Q. How do you delete a PF?
A. Public Folders can be deleted from Microsoft Outlook and the Microsoft Exchange Client.
Q. How do you run the Microsoft Exchange Administrator program from an
untrusted domain?
A. Please see the following article in the Microsoft Knowledge Base:
Q150880 XADM: Running Administrator From Untrusted NT Domain
Q. How can users change their own mailbox details?
A. There is no built-in support to do this. The users will have to develop
a solution on their own. One possible solution is:
- Create a E-Form to allow the user to make changes.
- The E-Form should be mailed to a particular mailbox.
- Create a mailbox agent that monitors this mailbox.
- The mailbox agent runs BIMPORT or directly imports the data by
calling DAPI functions. Details are available in the Exchange
Developers Kit.
Q. How do you rename the Microsoft Exchange Server computer name?
A. Note that this will only work if there is only one Microsoft Exchange
Server in the Site. This information can also be found in the Microsoft
Exchange Resource Kit.
Caution: When you rename a server you lose:
- All connector/DXA configurations on the server.
- All non-recipient configurations on the server.
- All profiles for users that connect to the server.
To rename the computer running Microsoft Exchange Server:
- Disconnect all clients from the server.
- In the Microsoft Exchange Server Administrator program, select the
Server name - Advanced tab.
- Under IS/DS Consistency Adjustment, select a method for adjusting
inconsistencies. This step ensures that the information store is up-to-date.
- From the Tools menu, choose Directory Export.
- Ensure that the Assoc-NT-Account field has been exported. You use
this file to restore the mailbox, distribution list, and customer
recipient permissions.
- Quit all Microsoft Exchange Server services.
- Back up \dsadata\dir.edb.
- Back up \mdbdata\priv.edb and pub.edb.
- Run the Microsoft Exchange Server Setup program, and choose Remove
All.
- Restart your computer. and delete \exchsrvr.
- In the Main program group, double-click Control Panel.
- Double-click Server and then rename the server.
- Restart your computer.
- Run the Microsoft Exchange Server Setup program. Choose the same
organization and site names as before.
- Restart your computer.
- Quit all Microsoft Exchange Server services.
- Delete *.log from \dsadata and \mdbdata.
- Restore \mdbdata\priv.edb and pub.edb. If offline copy, run isinteg -patch.
IMPORTANT: Do not restore the files from \dsadata.
- Restart the Microsoft Exchange Server services.
- Run the IS/DS Consistency Adjustment again on the private and public
Information Stores. The consistency adjustment will re-create the
directory without any permissions.
- Import the directory file created in step 4. Be sure to select
Append in the Multi-Valued Properties box.
Your server should now be running with the same mailboxes and Public
Folders but it will have a new server name.
Additional query words:
faq
Keywords : kbusage XADM exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbhowto
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