Directory Import Error: Unable to Process Object

ID: Q155743

The information in this article applies to:
  • Microsoft Exchange Server, versions 4.0, 5.0, 5.5

SYMPTOMS

After you perform a Directory Import in the Exchange Administrator program, the following error message is displayed:

The directory import from the file <filename>.CSV is complete.

<x> error descriptions were recorded in the system's application event log. The file <filename>.err contains copies of all object descriptions containing errors.
The following error message appears in the Application Event Log, and in the <filename>.err file
Unable to process object <Username> because the import line must contain the same number of fields as the header line. <x> were expected. <n> were found.
where <x> is a larger number than <n>. The Directory Import fails.


WORKAROUND

  1. Highlight the cells in the empty column(s) (not the whole column),


  2. Click Format and click Cells.


  3. Under Category, select Text on the Number tab


  4. click OK. On the File menu, click Save as, and verify that it is being saved in .csv format.


  5. Close the file. Do not save when prompted, and re-run Directory Import.


NOTE: Every time this file is modified, the cells must be reformatted.

Additional query words: administrator

Keywords : kbusage XADM exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbprb


Last Reviewed: December 20, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.