XADM: Store Crashes in Ecreleaselogonop

ID: Q155765

The information in this article applies to:

Microsoft Exchange Server, versions 4.0, 5.0

SYMPTOMS

The Microsoft Exchange Server information store may have an access violation when you are adding a logon to a list of logons associated with a session.

CAUSE

The access violation occurs because of a logic error in the way that the information store resizes an array used to store the logon session object.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0 and 5.0. This problem was corrected in the latest Microsoft Exchange Server 4.0 and 5.0 U.S. Service Packs. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

If the Microsoft Windows NT Server and Microsoft Exchange Server symbols are properly installed on the system, a stack trace similar to the following will be generated in the Dr. Watson log:


   FramePtr  RetAddr   Param1   Param2   Param3   Function Name
   0584f8dc  020b5ff1  0000000d 00000001 0584fa8c
      STORE!EcReleaseLogonOp+0x6
   (0x00000000, 0x00000000)
   0584f8f8  0210677f  0000000d 0053e954 0584fa48
      STORE!SESS::EcAddLogon+0x101
   (0x0428F98C, 0x00000000, 0x00000000)
   0584fa8c  020038fc  0428f98c 0000000d 0584fac8 STORE!EcLogon+0x23a
   (0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000)
   0584faf8  02003cfb  0524de20 0053b91c 0584fb1c STORE!EcRpc+0xd47
   (0x00000000, 0x00000000, 0x00000000, 0x00000000)
   0584fb20  77e8eb7a  0524de20 0053b91c 05242eb2 STORE!EcDoRpc+0x3d
   (0x00000000, 0x00000000, 0x00000000, 0x0000)
   0584fe28  77e8e876  00000000 00000000 0584ff10
      RPCRT4!tree_peek_ndr+0x105
   0584fe7c  77e61374  02002b36 0584ff10 0584ff3c
      RPCRT4!data_size_ndr+0x1e9
   0584fed0  77e6162d  0584ff10 00000000 0584ff3c
   RPCRT4!NdrServerInitialize+0x6c
   0584fef0  77e6c005  0584ff10 00000000 0584ff3c
   RPCRT4!?DealWithRequestMessage
   @WMSG_SASSOCIATION@@QAEXPAT_WMSG_MESSAGE@@
   0PAU_RPC_MESSAGE@@PAPAVWMSG_SBINDING@@IHH@Z+0x127
   05242ca0  89abcdef  05242cb8 00000004 00000001
      RPCRT4!?DuplicateDceBinding
   @DCE_BINDING@@QAEPAV1@XZ+0x1f

Additional query words:

Keywords : kbusage kbbug4.00 kbbug5.00 kbfix4.00.sp4 XADM kbfix5.00.sp1
Version : winnt:4.0,5.0
Platform : winnt
Issue type : kbbug