XFOR: MTA Causes Application Exception Error in Oxpufret

• Microsoft Exchange Server, versions 4.0, 5.0

SYMPTOMS

The Microsoft Exchange Server MTA causes an application exception error during the operation of the RAS connector when the RAS connector is being shared by other processes on the computer running Windows NT Server.

If symbols are loaded, the Dr. Watson log normally indicates that an exception error occurred in the EMSMTA!oxpufret function, often at memory location 02199613.

CAUSE

The Microsoft Exchange Server MTA may cause the exception error when a failure is returned when it requests dialup or protocol information. The MTA may attempt to access the information once the information has been nulled out, causing the exception error.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0 and 5.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: unhandled access violation AV GPF general protection page fault illegal invalid operation crash

Keywords : kbusage kbbug4.00 kbfix4.00.sp4 XFOR
Version : winnt:4.0,5.0
Platform : winnt
Issue type : kbbug