XCLN: Mac Client Doesn't Handle MacBinary Type I Attachments

ID: Q156719

The information in this article applies to:

Microsoft Exchange Macintosh client, version 4.0

SYMPTOMS

When you are running a Microsoft Exchange Macintosh client and receive a message with attachments that are in MacBinary I format, the following error will be displayed when you open the message:

/!\ Can't get the time stamp of MacintoshHD:System Folder:
Exchange Temporary Items:Attachment Name.
Microsoft Exchange will assume it is dirty. <OK>

It will be followed by:

/!\The application associated with this attachment could not be started. Attachment Name (System Error = -43) <OK>

and then when you close the message:

[Attachment Name] - has actual attachment name
/!\The temporary file has disappeared. Changes could not be saved.
<OK>

CAUSE

Currently, the Microsoft Exchange Macintosh client does not support attachments in MacBinary I format

WORKAROUND

Originators should send you messages using any encoding other than MacBinary I.

Note: The Macintosh Client does support the MacBinary II format.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base:

SERVPACK

Additional query words:

Keywords : kbusage kbbug4.00 kbfix4.00.sp3 XCLN
Version : WINDOWS:4.0
Platform : WINDOWS
Issue type :