XCLN: Date/Time Field Corruption in Macintosh Client

• Microsoft Exchange Macintosh client, version 4.0

SYMPTOMS

Periodically, the Received Date/Time fields get corrupted on version 4.0 of the Microsoft Exchange Macintosh client. This corruption occurs in both the viewer and the message.

CAUSE

The data and time resource can be flushed in low memory situations.

A confirmed instance of this problem occurs when running zMail version 3.3.0 and the Microsoft Exchange Macintosh client simultaneously on a Macintosh with 8 megabytes of RAM.

WORKAROUND

Do not run zMail version 3.3.0 and the Microsoft Exchange Macintosh client simultaneously.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words:

Keywords : kbusage kbbug4.00 kbfix4.00.sp3 XCLN
Version : WINDOWS:4.0
Platform : WINDOWS
Issue type :