XCLN: Attachments Might be Lost When Moving from OST to Server

• Microsoft Exchange Windows 95/98 client, version 4.0
• Microsoft Exchange Windows NT client, version 4.0
• Microsoft Exchange Windows 3.x client, version 4.0

SYMPTOMS

Attachments to a message might not be copied from an Offline Storage (OST) message to a message held in the Microsoft Exchange Server Information Store (IS).

CAUSE

In the process of copying messages from OST to the IS, an attachment table describing the attachments in a message needs to be updated. "MODIFY" permissions on the parent message are not given at the point of generating the message body and attachments from RTF during the copy process.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words:

Keywords : kbusage kbbug4.00 kbfix4.00.sp3 XCLN
Version : WINDOWS:4.0
Platform : WINDOWS
Issue type :