XCON: MTA Stops When Receiving Mail from HP X.400 MTA

• Microsoft Exchange Server, version 4.0

SYMPTOMS

The Microsoft Exchange Server Message Transfer Agent (MTA) may stop unexpectedly with the following Event ID error when receiving mail from the HP X400 MTA:

Event ID:9405
Source:MSExchangeMTA
Type:Error
Category:Field Engineering
Description:
An unexpected error has occurred which may cause the MTA to terminate. Error: Exception c0000005 occurred at Address 6d515422. [BASE DISP:ROUTER 12] (16)

Event ID:2170
Source:MSExchangeMTA
Type:Warning
Category:Internal Processing
Description:
An MTA database server error was encountered while appending an attribute. Called from MTA.
Procedure: 101. Database error code: ODXFATAL - Internal or Application Error. Object at fault: 06000118. Attribute identifier: 73. Value number: 1.
Referenced object: 06000118 (00000000 => N/A). Referenced object error 2103. [DB Server XFER-IN 20 19] (14)

Event ID:2143
Source:MSExchangeMTA
Type:Error
Category:Internal Processing
Description:
A fatal MTA database server error was encountered. Call Microsoft Product Support. Unrecoverable error: ODXEOLST - Value Number too large. About to terminate. Called from MTA. Procedure 223. Object ID: 06000074. Attribute ID: 28. Attribute value number: 1.
Referenced object: 00000000 (00000000 => NA). Referenced object error 0. [1 DB Server DISP:ROUTER 15 101] (16)

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0.
This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base:

SERVPACK

Additional query words:

Keywords : kbusage kbbug4.00 kbfix4.00.sp4 XCON kbfix5.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug