XCLN: Updating Windows 3.x Client can Cause GP Fault

ID: Q157700

The information in this article applies to:

Microsoft Exchange Windows 3.x client, version 4.0

SYMPTOMS

If the Microsoft Exchange client for Windows 3.x is updated on a Windows for Workgroups 3.11 computer while the Microsoft Exchange client is running, the Microsoft Exchange client might stop with a General Protection Fault. Once the update is completed, the error might occur after you switch back to the Microsoft Exchange client.

CAUSE

The update program does not verify that the Microsoft Exchange client is not running before attempting to update it.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base:

SERVPACK

Additional query words:

Keywords : kbsetup kbbug4.00 kbfix4.00.sp3 XCLN
Version : WINDOWS:4.0
Platform : WINDOWS
Issue type :