XADM: How To Add Templates for Different Language Clients

ID: Q159721

The information in this article applies to:

Microsoft Exchange Server, versions 5.5, 4.0, 5.0

SUMMARY

The English version of Microsoft Exchange Server can support non-English Microsoft Exchange Clients.

To see details on mailboxes, custom recipients, or distribution lists from a non-English client, the corresponding details templates in the same language as the client need to be installed on the computer running Exchange Server. This article describes how to add the localized templates to Microsoft Exchange Server.

MORE INFORMATION

Microsoft Exchange Server, version 4.0

The location of the Template.csv file is on the Microsoft Exchange Server, version 4.0 compact disk. This location will vary depending on the platform and language needed. The directory structure of the compact disk is as follows:


   \SETUP
      \ALPHA
         \TPL
            \FRN
            \GER
            \JPN
            \USA
      \I386
         \TPL
            \FRN
            \GER
            \JPN
            \USA
      \MIPS
         \TPL
            \FRN
            \GER
            \JPN
            \USA
      \PPC
         \TPL
            \FRN
            \GER
            \JPN
            \USA

Select the platform type; Alpha, I386, or MIPS. Under this directory, change to the TPL directory. Under the TPL directory, you will have the choice of FRN, GER, JPN, and USA. Within these subdirectories you will find a file called Template.csv in each directory.

Microsoft Exchange Server, version 5.0 and 5.5

In Microsoft Exchange Server, version 5.0 and 5.5 the location of the Template.csv files changed. These files are now located on the Client compact disk that comes with the Microsoft Exchange Server. The exact location of the Template.csv file will vary depending on the language of the clients but should be locate in a location similar to this:


   \ENG
      \SUPPORT
         \TPL
   \FRN
      \SUPPORT
         \TPL

The Template.csv file is located in the TPL subdirectory. If the language needed is not on the Client compact that came with the Microsoft Exchange Server, it will be located on the Client compact disk that has the appropriate language of the client.

Steps to Import the Template.csv

To import the localized templates, from the Microsoft Exchange Administrator program select the Directory Import command from the Tools menu. This should bring up the Directory Import dialog. Select the Template.csv file described above as the Import File and click OK.

This should import all the required templates. After the import has completed, from the Administrator program the localized templates should be visible under Addressing, Details Templates and Addressing, One-Off Address Templates.

The localized clients should now be able to bring up details on mailboxes, custom recipients, or distribution lists.

Users of non-English clients should now be able to bring up details on mailboxes, custom recipients, or distribution lists.

Additional query words:

Keywords : kbsetup XADM exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbhowto kbinfo