XADM: You do not have Permission to Access Portions of the Directory or Information Store

ID: Q160144

The information in this article applies to:

Microsoft Exchange Server, versions 4.0, 5.0, 5.5

SUMMARY

When you attempt to restore the Microsoft Exchange Directory or Information Store from an online backup, you may receive the following error:

You do not have permission to access portions of \<directory>. Please see the owner or administrator to get permission. Error writing alternate file data.

This error occurs when Windows NT 3.51 Service Pack 5 (SP5) is applied. SP5 replaces the Ntbackup.exe that is installed by Microsoft Exchange Server in the <system root>\System32 directory.

To resolve this problem, copy Ntbackup.exe from the Microsoft Exchange Server compact disc into the <system root>\System32 directory.

Additional query words:

Keywords : exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbprb