XADM: Error 0002 The Exchange Directory Will Not Start

• Microsoft Exchange Server, versions 4.0, 5.0

SYMPTOMS

When you attempt to start a Microsoft Exchange service, you may receive the following Windows NT error message:

Could not start the Microsoft Exchange Directory Service on \\<<server name>>. Error 0002: The system cannot find the file specified.

CAUSE

This error occurs because the executable associated with the service is missing or corrupt. The following is a list of major Microsoft Exchange services and their associated executables:

• Microsoft Exchange Information Storestore.exe



• Microsoft Exchange Directory Servicedsamain.exe



• Microsoft Exchange System Attendantmad.exe



• Microsoft Exchange Message TransferAgentemsmta.exe



• Microsoft Exchange Internet Mail Connectormsexcimc.exe



• Microsoft Exchange Interchangemt.exe

RESOLUTION

Obtain the file from backup, the Microsoft Exchange Server computer, or service pack CDs, and copy it over to the hard drive.

NOTE: Error 0002 is a "File not found" Windows NT error message. It is not a Microsoft Exchange specific error and it can be generated for any service missing a required executable.

Additional query words:

Keywords : XADM
Version : winnt:4.0,5.0
Platform : winnt
Issue type : kbprb