The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMSWhen you try to start the Microsoft Exchange Server Information Store service, the following error occurs: In the Windows NT Event Log, the following entry may be present:
CAUSE
The above error message occurs when the information store appears
to be restored from an online backup, but the information store
files are not restored because they are damaged or missing.
After a restore operation the Restore in Progress registry key is added
to the following key:
When the Information Store service starts and finds the above registry key, it assumes a restoration has occurred and that the information store needs to perform recovery steps. The information store then attempts to move forward through any log files. When the information store has successfully started, this registry key is deleted. However, if the information store cannot find the Priv.edb file or Pub.edb file, it cannot move forward through the log files, and the above error message occurs. In this case, the information store does not create blank EDB files, and the registry key is not deleted. RESOLUTIONWARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.
Start the information store again. If the required EDB files are not found, they will be re-created. After this is done, try restoring from backup again. Additional query words:
Keywords : kbusage XADM |
Last Reviewed: April 10, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |