XCLN: Exchange Setup for Windows NT Fails on Emsmdb32.dll

• Microsoft Exchange Windows NT client, versions 4.0, 5.0

SYMPTOMS

When you run the Setup program for the Microsoft Exchange Windows NT client, the system may hang for a long time and then display the following error message:

Setup could not remove the file C:\WINDOWS\SYSTEM32\EMSMDB32.DLL
This file is currently being used buy another application. Close any
open applications.

CAUSE

Setup.exe for the Windows NT Exchange client runs on the Exchange Server computer. The System Attendant service in use by the Microsoft Exchange Server computer uses Emsmdb32.dll.

WORKAROUND

It is recommended to stop the Exchange related services before you attempt to run the client Setup.

NOTE: The following steps shut down the Exchange Server computer and all of its respective processes.

To shut down the Exchange services:

1. From Control Panel, click Services.



2. Select the Microsoft Exchange System Attendant service.



3. Click the Stop button.



4. When you are prompted to stop the other dependent Exchange services, click OK.

Keywords : XCLN
Version : WinNT:4.0,5.0
Platform : winnt
Issue type : kbprb