XADM: Dr. Watson, AV When You Create X.400 Address

ID: Q163257

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

This problem occurs when you create a new custom recipient on a Microsoft Exchange Server computer and assign it an X.400 address. If you enter information on the General tab, click the Advanced tab, enter information in one of the Domain Defined Attributes (DDAs), and then click OK, you may receive the following error message:

Dr Watson for Windows NT
An Application error has occurred and a log is being generated

ADMIN.EXE Exception: access violation (0xc0000005), address: 0x0050f361

This problem happens more frequently on DEC Alpha computers than on Intel computers. If you just enter information on the General tab for the X.400 address, and then click OK, the address is generated correctly and no error messages are displayed. You can then edit that address and add the DDA information.

RESOLUTION

This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was first corrected in Microsoft Exchange Server version 5.0 Service Pack Service Pack 2.

MORE INFORMATION

This happens because of an invalid pointer to a dialog box procedure for the page. Normally, this would not cause the array to be overwritten but if you have specified DDA, the string is not parsed correctly.

Additional query words: X400

Keywords : kbbug5.00 kbfix5.00.sp2 XADM exc5
Version : winnt:5.0
Platform : winnt
Issue type : kbbug