XADM: User Names Missing from the Recipients Container
ID: Q164463
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The information in this article applies to:
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Microsoft Exchange Server, versions 4.0, 5.0
SYMPTOMS
After you restore the information store of a Microsoft Exchange Server
computer from a backup, and join an existing site, you may not see any
users in the server's Recipients Container.
You may, however, see the recipient resources in the server's Private
Information Store Mailbox Resources property page.
RESOLUTION
To resolve this problem in Microsoft Exchange Server 5.0:
NOTE: If the original mailboxes were located on another container, this
container must first be re-created before performing the steps below.
- Run DS/IS Consistency Adjustment as follows:
Select the server name under the Servers container, and then on the
File menu click Properties, and then click Advanced.
- Make sure that the Directory and Information Store check boxes are
selected, and then select the All Inconsistencies radio button and click
Adjust.
- Confirm that all the user names are now present in the recipient
container.
To resolve this problem in Microsoft Exchange Server 4.0:
- Follow the same procedure as above, unless any of the mailboxes are
contained in the subcontainers. In that case, you must first manually
re-create each mailbox (using exactly the same DN) before you run DS/IS
Consistency Adjustment.
For additional information on manually re-creating the mailboxes, please
see the following article in the Microsoft Knowledge Base:
Q154491
XADM: DS/IS Fails to Re-create Mailboxes in Subcontainers
Keywords : kbusage XADM
Version : WINDOWS:4.0,5.0
Platform : WINDOWS
Issue type :
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