XCLN: Scanpst Fails to Detect and Fix File Truncation Corruption

• Microsoft Exchange Windows 95/98 client, version 4.0
• Microsoft Exchange Windows NT client, version 4.0
• Microsoft Exchange Windows 3.x client, version 4.0

SYMPTOMS

The Scanpst.exe utility of Microsoft Exchange Client fails to detect and fix a file truncation corruption where the only blocks in the truncation were orphans. This leaves the PST file as unusable because the PST provider will not connect to a PST file with this type of corruption.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords : kbusage kbbug4.00 kbfix4.00.sp4 XCLN
Version : 4.0
Platform : WINDOWS
Issue type : kbbug