XCLN: Application Err When MSMail Client Gets the Return Receipt

ID: Q164839

The information in this article applies to:

Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
Microsoft Exchange Windows NT client, versions 4.0, 5.0
Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0

SYMPTOMS

This article applies only to the Japanese version of Microsoft Exchange Client. When a Microsoft Mail Windows Client gets the return receipt (RR) from the Microsoft Mail service for Exchange Client, an application error occurs.

CAUSE

The conversation ID in the RR ends with the leading byte of a double-byte character, and no trailing byte follows. This causes the application error on the Microsoft Mail Windows Client.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 5.0, listed at the beginning of this article. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: subject JPN SFS BLADE UAE GPF DBCS double general protection page fault illegal invalid operation

Keywords : kbusage kbbug4.00 kbbug5.00 kbfix4.00.sp4 XCLN kbfix5.00.sp1
Version : 4.0
Platform : WINDOWS
Issue type : kbbug