XFOR: Err Msg: Message Contains Duplicate E-mail Address

ID: Q165396

The information in this article applies to:

Microsoft Exchange Server, versions 4.0, 5.0

SYMPTOMS

When you use the Microsoft Mail Connector from Microsoft Exchange Server, you may receive the following error message from the Microsoft Mail Connector Interchange (MSMI):


   Event ID: 2117
   Type: Warning
   Source: MSExchangeMSMI
   Category: NDR
   Description:

   Non delivery report generated.

      From: <network>/<PO>/<User ID>
      Subject: <Some Subject>

      [030] Message contains duplicated Email address. Mail item
      was not delivered to:
      <network>/<PO>/<User ID>

A non-delivery report (NDR) is generated and sent to the originator of the message.

CAUSE

The [030] message means the MSMI found duplicate e-mail addresses when it tried to match the address against the directory.

RESOLUTION

To resolve this problem:

Check for the existence of duplicate addresses in the Exchange Server Global Address List (GAL); to do this, on the Tools menu, click Find Recipients and search in the Exchange GAL. Delete duplicate addresses.

Keywords : kbusage XFOR
Version : WinNT:4.0,5.0
Platform : winnt
Issue type :