XADM: Offline Defrag Fails with Error -1605

ID: Q166524

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

When performing an offline defragmentation on one of the Microsoft Exchange Server database files (Priv.edb, Pub.edb, or Dir.edb) using Edbutil.exe, the process terminates with the following error message:

-1605 ((0xfffff9bb) = JET_errKeyDuplicate).

CAUSE

Edbutil stops when it encounters a duplicate key on Mailboxes, Message Tombstones, and Folder Tombstones.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: crash hang JET error db

Keywords : kbbug5.00 kbfix5.00.sp2 XADM
Version : WinNT:5.0
Platform : winnt
Issue type : kbbug