XADM: Database in Inconsistent State After Soft Recovery

ID: Q166542

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

If your system crashes after the Jet database has completed recovery from a previous crash, but before any subsequent log records are flushed, the database is in an inconsistent state. A -550 error recorded from source EDB may appear in the application log.

CAUSE

The RecoveryQuit transaction from the first recovery operation is in the last log file when another recovery is attempted.

RESOLUTION

Apply the fix described below. Jet's soft recovery was fixed to handle the existence of a RecoveryQuit transaction in the last log file. This allows the second recovery to complete.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: JET_errDatabaseInconsistent JET_err

Keywords : kbbug5.00 XADM kbfix5.00.sp1
Version : 5.0
Platform : WINDOWS
Issue type : kbbug