XFOR: GPF in Store.exe When Doing Fixed Width Font Conversion

ID: Q166576

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

When you are running Microsoft Exchange Server with the Internet Mail Service (IMS) and you have the Use-Fixed Width Font option selected, you may experience a general protection fault (GPF) in the Microsoft Exchange information store service (Store.exe).

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords : kbusage kbbug5.00 XFOR kbfix5.00.sp1
Version : 5.0
Platform : WINDOWS
Issue type : kbbug