XADM: Store Access Violation with Error Code C0000005

ID: Q166608

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

An access violation in the store may be caused by heap corruption during inbound conversion on a message that has body parts with filenames that have a non-Microsoft extension greater that three characters.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords : kbusage kbbug5.00 XADM kbfix5.00.sp1
Version : 5.0
Platform : WINDOWS
Issue type : kbbug