XFOR: Message Characters Corrupted When Different Locale Used

• Microsoft Exchange Server, version 5.0

SYMPTOMS

When a computer running Microsoft Exchange Client or a POP3 client is configured with a different code page than the computer running Microsoft Exchange Server version 5.0 uses to send a MIME-encoded message, the message body becomes corrupted.

An example of this scenario is when the Microsoft Exchange Server computer is configured with standard settings (US-ASCII for POP3, ISO-8859-1 for the Internet Mail Service) and the client being used has another code page installed.

CAUSE

The message body becomes corrupted because the MIME header does not match the message body type. This will affect all outbound MIME messages where the code page on the server differs from the client locale.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords : kbusage kbbug5.00 XFOR kbfix5.00.sp1
Version : 5.0
Platform : WINDOWS
Issue type : kbbug