XFOR: MSMI Reports Errors 2563 and 2450

ID: Q167139

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

The Microsoft Mail Connector interchange (MSMI) may report the following error messages when processing Internet mail using the Russian character set KOI8-R.


   Event     2563
   Source    MSExchangeMSMI
   Type      Error
   Category  Session Error
   An out of memory condition is detected.

   Event     2450
   Source    MSExchangeMSMI
   Type      Error
   Category  Session Error
   MS Mail Connector Interchange has failed processing message from
   Exchange.
   The message is left in the delivery queue. Use the MS Exchange
   Administrator
   to view the details for this message or remove it from the queue. This
   message is from &lt;sender&gt;.  This error message will be logged again the
   next time MS  Connector is restarted if the message is not removed from
   the queue.

These messages will not be delivered and will remain queued to the Microsoft Mail Connector.

CAUSE

The MSMI process cannot deliver messages created with the Russian character set KOI8-R.

STATUS

Microsoft has confirmed this to be a problem in Exchange Server 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: IMS MSMI KOI8-R 2563 2450

Keywords : kbusage kbbug5.00 XFOR kbfix5.00.sp1
Version : 5.0
Platform : WINDOWS
Issue type : kbbug