XADM: Incorrect Status for Storage Limits in Mailbox Resources
ID: Q167207
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The information in this article applies to:
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Microsoft Exchange Server, versions 4.0, 5.0
SYMPTOMS
If you add the Storage Limits column to Mailbox Resources in the
properties for the Private Information Store, the status of the mailboxes
that reach the Prohibit Send limit is reported incorrectly.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 5.0. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
S E R V P A C K
MORE INFORMATION
On the General tab for the Private Information Store Properties you can
choose to set an Issue Warning limit and a Prohibit Send limit. On the
Mailbox Resources tab you can click the Columns button and add the Storage
Limits column. This column reports a status, depending on the amount of
storage space used by each mailbox. These are:
- Below Limit: The mailbox is below the Issue Warning limit indicated on
the General tab of the Private Information Store Properties.
- Issue Warning: The mailbox has reached or surpassed the Issue Warning
limit, but is lower than the Prohibit Send limit.
- Prohibit Send: The mailbox has reached or surpassed the Prohibit Send
limit.
- No Checking: There are no limits set on the General tab of the Private
Information Store Properties.
If you add the Storage Limits column to Mailbox Resources, the Prohibit
Send status will not show until the mailbox has reached the Issue Warning
limit plus the Prohibit Send limit. For example, if you set an Issue
Warning limit of 5000K and a Prohibit Send limit of 7000K, then the
Prohibit Send status will not show in the Storage Limits column until the
mailbox reaches 12000K in size.
The Issue Warning status works correctly, and any mailbox that reaches the
Prohibit Send limit is prevented from sending any messages. This is only a
status reporting problem.
Keywords : kbusage kbbug4.00 kbbug5.00 kbfix5.00.sp2 XADM
Version : WinNT: 4.0, 5.0
Platform : winnt
Issue type : kbbug