XFOR: MSMI Reports Warning 2597 About Un-installed Codepage

ID: Q167639

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

The Microsoft Mail Connector interchange (MSMI) may report the following warning when delivering mail:


   EventID   2597
   Source    MSExchangeMSMI
   Type      Warning
   Category  Session Warning

   A message arrived with some information in Codepage 20301.
   This message will be passed along with some loss of information.
   To fix this check that Codepage 20301 is installed properly.

Typically, no loss of data occurs; however, it is possible some characters may not be translated correctly in a received message. The code page referenced is not a valid code page, and may not always be 20301.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: MSMI 20301 2597 codepage

Keywords : kbusage kbbug5.00 XFOR kbfix5.00.sp1
Version : 5.0
Platform : WINDOWS
Issue type : kbbug