XCLN: Free/Busy Connector Errors 1027 and 1029

• Microsoft Exchange Server, versions 4.0, 5.0

SYMPTOMS

The Microsoft Schedule+ Free/Busy Connector logs the following events:

   Event ID: 1029
   Source: MSExchangeFb
   Type: Error
   Category: None

   Unable to find the MS Mail user MS:NETWORK/PONAME/USERNAME the
   Microsoft Exchange Address Book.

   This address is not defined in the Recipients container.
   Synchronize your MS Mail Postoffice addresses or create a custom
   recipient entry for this address.

   Event ID: 1027
   Source: MSExchangeFb
   Type: Error
   Category: None

   Unable to import the Microsoft Schedule+ data for MS:NETWORK/PONAME/ 
   USERNAME.

   Ensure that this recipient is defined in the Address Book. 

CAUSE

The Admin.prf file on the Microsoft Mail postoffice contains an invalid network or postoffice name.

RESOLUTION

To correct this problem, reset the Admin.prf file on the user's postoffice. For details on how to reset the Admin.prf file and the associated POF files, see step 11 in the Microsoft Knowledge Base article, Q141755, "How to Setup Schedule Distribution."

Keywords : XCLN
Version : WINDOWS:4.0,5.0
Platform : WINDOWS
Issue type : kbprb