XFOR: IMC Setup for Non-MIME Inbound Japanese SMTP Mail Using JIS Character Set

• Microsoft Exchange Server, versions 4.0, 5.0

SYMPTOMS

This problem occurs with Non-MIME inbound SMTP mail messages using the Japanese Industry Standard (JIS) character set. The mail messages may not be readable in the Japanese Exchange Client if the Exchange Server computer with the Internet Mail Connector (IMC) is the English version.

WORKAROUND

This workaround assumes that unreadable mail messages are from the domain JP. However, the following steps can be applied to any domains that send non-MIME outbound SMTP mail using JIS character set.

1. Click the Internet Mail tab in the IMC.



2. Click the E-Mail Domain to create a new entry.



3. Specify JP as the E-Mail Domain.



4. Set JIS for Non-MIME Character Set Translation.

MORE INFORMATION

For additional information on how Microsoft Exchange Server can support Microsoft Exchange clients running on different language operating systems, please see the following article in the Microsoft Knowledge Base:

Q151701 How to Manually Add Code Pages for Mixed Languages

Additional query words: kbjapan

Keywords : kbsetup XFOR
Version : WinNT:4.0,5.0
Platform : winnt
Issue type :