XADM: DSAMAIN.EXE Maxes CPU When Connecting with a Browser

ID: Q168216

The information in this article applies to:

Microsoft Exchange Server, version 5.0
Microsoft Internet Information Server version 3.0

SYMPTOMS

When you connect with Internet Explorer (IE) version 3.01 to Microsoft Exchange Server, CPU usage jumps up to 100 percent and the browser cannot connect. Dsamain.exe accounts for between 70 and 80 percent of the CPU use. The browser is on the same computer as Microsoft Exchange Server and the Internet Information Server (IIS).

Closing the browser does not help. You have to shut down and restart the Directory service to continue working.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords : kbusage kbbug5.00 XADM kbfix5.00.sp1
Version : 5.0
Platform : WINDOWS
Issue type : kbbug