XADM: Offline Address Book Does Not Contain all Users

ID: Q169200

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

The Offline Address Book gets created successfully but it does not contain all the names from the Global Address List (GAL).

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

If you have all categories of the MSExchangeDS logging set to maximum, you should get the following event in the application log:


   Event ID: 1171
   Source: MSExchangeDS
   Type: Error
   Description: "Exception e0010004 has occured with parameters 1006 and 0
   (Internal ID 10701ac). Please contact Microsoft Product Support Services
   for assistance. "

Additional query words: OAB missing

Keywords : kbusage kbbug5.00 XADM kbfix5.00.sp1
Version : 5.0
Platform : WINDOWS
Issue type : kbbug