XWEB: MAPI Clients Message Status Not Automatically Updating

• Microsoft Outlook Web Access, version 5.5

SYMPTOMS

When you run a Microsoft Outlook Web Access Client and read a message, Outlook or Microsoft Exchange Client will not show the message as read until that client reads a message.

CAUSE

Exchange Client only updates the read/unread status of messages when it makes a change to a message. As a result, if a message is read by a Web client, it will continue to show up as unread in Outlook or Exchange Client until that client makes a change (reads a message). This behavior is by product design.

Additional query words:

Keywords : kbtshoot kbusage XWEB
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbinfo