XCLN: Exchange Client Cannot Send Attachments Using the Citrix WinFrame Interface
ID: Q170002
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The information in this article applies to:
-
Microsoft Exchange Windows NT client, versions 4.0, 5.0
SYMPTOMS
When running a Microsoft Exchange Client using the Citrix WinFrame
interface, you cannot include attachments in messages that you send.
RESOLUTION
If the Exchange client using the WinFrame interface cannot send
attachments, check the following:
- Verify the client can send a mail message without an attachment.
- Check the permissions on the Frmcache.dat file.
- Start Windows Explorer. Select the NTFS partition in the left
window of Explorer.
- From the Tools menu, select Find and click Files or Folders.
- Type Frmcache.dat in the Named window and click Find Now.
- In the file location window, right click on the Frmcache.dat file
and select Properties.
- To verify permissions, make sure that Full Control is selected
for the group Everyone.
- Reinstall the client on the Citrix computer. To reinstall the
Exchange client on Citrix computer:
- From the MS-DOS prompt, type Change user / install. This sets the
Citrix session into the Install mode.
- Install the Exchange client (do not start the client).
- From the MS-DOS prompt, type Change user / Execute. This sets the
Citrix session back into the Execute / Run mode. The client
should be fully functional
- Verify permissions on the Frmcache.dat file (see the previous
paragraph).
MORE INFORMATION
Citrix WinFrame will allow the Microsoft Exchange client to run on the
WinFrame interface. However, this interface only passes video and
keystrokes because all client processing is done at the Winframe server.
For additional information, please see the following article in the
Microsoft Knowledge Base:
Q159563
XCLN: Citrix WinFrame FAQ
Additional query words:
winframe insert file
Keywords : kb3rdparty kbbug4.00 kbbug5.00 XCLN
Version : 4.0 5.0
Platform : winnt
Issue type : kbbug