XCLN: Exchange Client Cannot Change Password Under OS/2 3.x

• Microsoft Exchange Windows 3.x client, versions 4.0, 5.0

SYMPTOMS

When you run the Microsoft Exchange Client on an IBM OS/2 version 3.x platform, the following error may occur when you try to change the password:

The NT Domain password could not be changed. A required action was not
successful due to an unspecified error.

MS Exch cli 0 - [8100342B]

CAUSE

This error occurs if the OS/2 client is using only the NetBIOS transport. This behavior is by product design.

WORKAROUND

To initiate the password change to the Windows NT Server, you must have TCP/IP, SPX, or Named Pipes enabled on the OS/2 client.

Keywords : XCLN
Version : WinNT:4.0,5.0
Platform : winnt
Issue type : kbbug