XCON: Unable to View Message Transfer Agent Queue

ID: Q170055

The information in this article applies to:

Microsoft Exchange Server, versions 4.0, 5.0, 5.5

SYMPTOMS

When attempting to view the Microsoft Message Transfer Agent (MTA) Queues in the Microsoft Exchange Administrator Program, the following error may occur:

Microsoft Exchange Administrator
You do not have the permissions required to complete the operation.
Microsoft Exchange Directory ID no: DS_E_INSUFFICIENT_ACCESS_RIGHTS

CAUSE

To view the MTA Queues in the MTA Properties, an administrator must have at least the 'Admin' role at the Site level. View-Only Admin does not have permission to view the MTA Queue.

WORKAROUND

To workaround this problem, grant the user the 'Admin' role at the Configuration or Server level.

Keywords : XCON
Version : WinNT: 4.0, 5.0, 5.5
Platform : winnt
Issue type : kbprb