XWEB: Requirements For Internet Explorer File Attachment Support

ID: Q170633

The information in this article applies to:

Microsoft Exchange Active Server Components, version 5.0
Microsoft Outlook Web Access, version 5.5

SYMPTOMS

When you use the Microsoft Outlook Web Access (OWA) client in Microsoft Internet Explorer or Netscape Navigator, you may receive the following error message while attempting to add an attachment to a new mail message:

Internet Explorer cannot open the Internet Site
HTTP://<Exchange Server>/Exchange/exupload.dll.

The server returned an invalid or unrecognized response.

CAUSE

The following requirements must be met in order for Microsoft Internet Explorer 3.0x for Windows to allow the ability to add file attachments to mail messages:

Internet Explorer for Windows, version 3.02 or higher.

Internet Explorer 3.02 File Upload Add-on for Windows 95 and Windows NT (RFC1867.EXE) installed on the client computer.

NOTE: This add-on only needs to be applied to the Windows versions of the browser.

For Internet Explorer for Macintosh, you must be running version 3.01a or higher. For Netscape Navigator, you must be running 3.02 or higher.

MORE INFORMATION

For more information about the File Upload Add-on for Internet Explorer, please read the Readme.txt file located on the Microsoft Exchange Server 5.0 SP1 CD or in the following Microsoft Knowledge Base article:

Q154481 Readme.txt: Microsoft Exchange version 5.0 Service Pack

The File Upload Add-on for Internet Explorer can be found at the following location:

http://www.microsoft.com/msdownload/ieplatform/iewin95/04.htm

At this location, the File Upload Add-on for Internet Explorer is listed in the drop-down control as follows:

Internet Explorer 3.02 File Upload Add-On for Windows 95 & NT

Additional query words: Attachments IE Fail rfc1867.exe

Keywords : XWEB
Version : Windows:5.0,5.5
Platform : WINDOWS
Issue type : kbprb