XCON: Connection Difficulties When RAS Session Is In Progress

• Microsoft Exchange Server, versions 4.0, 5.0, 5.5

SYMPTOMS

When one or more Microsoft Exchange Server computers are configured for Dynamic RAS and there is a Dynamic RAS session in progress, the Microsoft Exchange client and the Exchange Administrator program may have difficulty connecting to the server.

CAUSE

During initialization, the Microsoft Exchange client and the Exchange Administrator program send Remote Procedure Calls to the configured default gateway. By default, these calls are sent over the active RAS connection.

RESOLUTION

To disable RAS as the default gateway, end any active RAS sessions and perform the following steps:

1. Start the Microsoft Exchange Administrator program and expand the Configuration item.



2. Choose Connection and select the RAS item from the left pane.



3. On the General tab, select RAS Phone Book item.



4. On the Server tab, select TCP/IP settings.



5. Deselect the "Use default gateway on remote server" checkbox.



6. Click OK.

Additional query words: RAS client connect

Keywords : XCON exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbprb