XADM: Upgrading Exchange 5.0 Evaluation Copy to Release Version
ID: Q173346
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The information in this article applies to:
-
Microsoft Exchange Server, versions 5.0, 5.5
SYMPTOMS
When you open the Microsoft Exchange Administrator program, you receive the
following error message:
The promotional version of Microsoft Exchange server on SERVERNAME has
expired. Users on this server will no longer be able to send or receive
messages.
Users cannot send or receive mail.
CAUSE
The version of Microsoft Exchange Server installed is the 120-day
promotional copy.
The promotional copy of Microsoft Exchange Server version 5.0 is available
on the Microsoft World Wide Web site (http://www.microsoft.com/).
RESOLUTION
Run the Setup.exe program from the Microsoft Exchange Server regular (not
promotional) version and click the Reinstall option.
MORE INFORMATION
One way to check when a promotional copy of Exchange Server 5.0 is due
to expire is to view an object attribute of the server properties.
WARNING: Using the raw mode of the Exchange Server Administrator program
(admin /r) incorrectly can cause serious problems that may require you to
reinstall Microsoft Windows NT Server and/or Microsoft Exchange Server.
Microsoft cannot guarantee that problems resulting from the incorrect use
of raw mode can be solved. Use raw mode at your own risk.
- Open the Exchange Administrator program in raw mode.
- Select the Raw Properties on the server that you want to check.
- Look for an object attribute called Promo-Expiration.
This attribute will show the date when the promotional copy is due to
expire. The format is Universal Time.
If there is no Promo-Expiration attribute, the copy of Exchange Server
is most likely not the evaluation version.
The Promo-Expiration attribute cannot be deleted or modified through the
Exchange Administrator program.
Additional query words:
trial version
Keywords : XADM exc5 exc55
Version : winnt:5.0,5.5
Platform : winnt
Issue type : kbprb