XADM: Client Fails to Connect to Alternate PF Server

• Microsoft Exchange Server, version 5.5

SYMPTOMS

Using a Microsoft Exchange Client, you can open a Public Folder (PF) and successfully view its contents. However, when you attempt to post a message to this same PF, you receive the following message:

The contents of this public folder are currently unavailable. Either the
Microsoft Exchange Server computer servicing this public folder is down
or the public folder has not been replicated to this site. See your Administrator.

CAUSE

This behavior can occur when the Microsoft Exchange Server that originally hosted the PF for you shuts down. When you attempt to post a message to the PF, the Exchange Client will attempt to make an RPC connection to this PF Server and fail. Even though other Exchange Servers in the Site contain replicas of this PF, the Exchange Client will not attempt to connect to these Exchange Servers to complete this task.

STATUS

This is by product design.

WORKAROUND

If this original PF Server remains shut down, you will need to log out and log in again to connect to a different PF Server. During the login process, the Exchange Client will realize that the preferred instance is not available and make an alternative connection to a different PF Server.

Additional query words:

Keywords : kberrmsg
Version : winnt:5.5
Platform : winnt
Issue type : kbprb